Customer Support Co-ordinator

Location Glasgow
Discipline: Engineering Support
Job type: Permanent
Salary: £23500
Contact name: jack knibbs

Contact email: jack.knibbs@gksearch.co.uk
Job ref: 33235
Published: 8 months ago
Startdate: 04/07/2023

2x Customer Support Coordinator / Customer Support Advisor / Customer Service Advisor 

Are you a Customer Support or Customer Service Advisor / Co-ordinator with experience working in an office and telephone environment? Do you have an interest in potentially training into more a technical helpdesk role with progression opportunities? If so we’re seeking 2 enthusiastic customer support Co-ordinators to provide key support to a range of customers internally and externally. The role requires the ability to provide string customer service and support over the phone and via email to ensure customers are well look after alongside help from the rest of your team.

2x Customer Support Coordinator / Customer Support Advisor / Customer Service Advisor 

Salary and benefits

  • £22,500+ per annum

  • Yearly pay rises

  • Personal performance bonus paid each year

  • 23 days holiday plus bank holidays

  • Monday to Friday with some flexibility to work from home 2 days per week

 

2x Customer Support Coordinator / Customer Support Advisor / Customer Service Advisor 

Essential Experience

  • Customer service / customer support in and office environment

  • Good telephone and PC skills to supports customers

  • Enthusiastic and willing to help others in a close knit team  

 

2x Customer Support Coordinator / Customer Support Advisor / Customer Service Advisor 

The Role

  • Initially basic support of key customers with training and progression offer to develop into more of a technical helpdesk role with pay rises

  • The are a range of progression options where you will be involved in ticket management to provide key service to customers

  • You will be working with a  customer and will require you to have the ability to take ownership of any problem and issues and working on them in tight timelines

  • Very exciting job with a strong team around you